Most orders placed before 2pm (EST) ship same day, but not later than 24hours. Orders placed after 2pm ship before end of next business day. We ship Monday-Friday. Weekend orders typically ship by Monday evening.
This depends greatly on your selected shipping method. Standard domestic ground
shipping in the US;
East of Texas will usually take 2-4 days.
West of Texas takes 5-7 days.
Returns and exchanges
Of course. We take pride in our products as well as our customer service. If you are not satisfied with your purchase for any reason, and you bought from www.kroozie.com or www.kroozercups.com please
contact "firstname.lastname@example.org" to schedule your return or exchange. Please include your order#, name and shipping address. If your product
is defective we will happily ship you a replacement at no cost to you. For all other returns we can refund your purchase price minus shipping. For orders NOT made on this website, please refer to selling merchant's return policy.
All Kroozie 2.0 and Kroozie® Deluxe cup holders come with the Kroozie® 2.0 Base or Base System. The 2.0 Base replaces the old metal base used with Kroozie® 1.0 and Kroozie® XL cup holders. The old base was made to only fit 5/8" thick horizontal handlebars. The new 2.0 Base System fits 5/8" to 1-3/8" thick any angle bars, can rotate 360 degrees to any pitch and adjust 180 degrees for best cup angle. Kroozie® 2.0 comes with Base 2.0 installed ready to mount to horizontal bars. Kroozie® Deluxe comes with Base 2.0 System ready to mount at any angle. Cup size remains unchanged for Kroozie® 2.0 while the new Deluxe is a slightly taller version of the XL model.
Yes but you must ADD the Vertical Mount adapter to unlock "any angle option". The Vertical Mount 2.0 Adapter (sold separately) must be combined with Base 2.0 (included with all Kroozie® 2.0) to allow for any angle installation.
Yes! All 2.0 Bases ( Base 2.0, V-Mount 2.0, and Universal Mount) work seamlessly with Kroozi® 1.0 and Kroozie® XL models. Quickly and easily give your existing Kroozie®products all the new capabilities of the 2.0 Base System. Simply remove
the old metal base and replace with new 2.0 Base of your choice. Learn more about Kroozie® 2.0 base and adapter options here
Yes. All Kroozie® brand drink holders feature a stainless steel cup. Almost every piece of the Kroozie® is stainless steel. The Kroozie®is the only beach cruiser cupholder on the market made with stainless
steel parts and hardware. The new Patented 2.0 Mounting System is not stainless steel, but is instead made with extremely durable high grade
UV plastic for maximum life in outdoor environments. All screws, fasteners, and internal parts are stainless steel.
All Kroozie®drink holders are constructed with stainless steel. To color we use powder coat which adds an extra layer of durability. While it may not
feel or sound like metal, it is a stainless steel cup underneath.
Make sure the cup you buy comes in a Box with the The Kroozie® "®" or "™" logo...and not in a zip-lock bag or no packaging at all. Knock offs will often hang upside down on a hook. Make sure that the cup has no visible weld
scars along the inside or as a ring on the bottom. Welds are a weak point where metal will most often rust. A knock off with a weld inside down the side or inside around the base will "blowout" sometimes in a
matter of months. Kroozies are extruded from one piece of metal eliminating the need to weld. Look for the Kroozie® logo. It is printed in white on all Kroozie®1.0 metal bases and embossed on all 2.0 bases. Look for stainless steel screws and parts. Knock offs will use nickle or other metals that look
like stainless steel but will rust in a mater of weeks. When in doubt, just ask your salesperson or online store in writing. Kroozie® is protected under US Patent # 10,309,584, to report patent infringement please email email@example.com.